Communication & Social Skills Coaching


It should be simple and easy, right? And, sometimes, it is. But not always. And for some of us, it feels awkward (or even excruciating) almost all the time. For others, although it doesn’t feel awkward, people sometimes are put off by something we’ve said. And we’re not even sure why.


Will it ever get easier? Can you ever get better at it?

Will you ever be able to:

  • Feel less uncomfortable?
  • Start a conversation?
  • Get people to listen to you?
  • Actually know what to say?
  • Understand body language….”read between the lines?”
  • Say no?
  • Stand up for yourself?
  • Speak your mind assertively, instead of aggressively?
  • Not offend others?
  • Avoid conflicts?
  • Get good enough at it to keep your friends – and your job?

The good news is: Yes, it can get easier. Yes, you can get better at it. And coaching can help.

What happens in communication skills coaching? That depends on what you want and need. It’s different for each person. This is why the coaching plan is customized – it’s designed for your unique goals and purpose, with plenty of practice and skill development.

Examples of situations in which communication skills coaching can make a difference:

  • Business/Work.
    • Coaching employees.
    • Building relationships.
    • Business development.
    • Performance reviews.
    • Social events.
  • Managing conflict – in both personal and work relationships.
  • Divorce or mediation proceedings.
  • Discussing post-divorce parenting agreements.
  • Making new friends.
  • Couples’ relationships.

 Examples of communication skill-building competencies:

  • Asking questions effectively.
  • Using active listening.
  • Answering questions with responses that position you favorably.
  • Recognizing different communication styles.
    • Knowing your own style and how other styles may perceive you.
    • Knowing the best way to get your message heard by other, different styles.
  • Making small talk.
  • Meeting new people/talking with people you don’t know.
  • Communicating assertively with:
    • Overpowering friends or family, even if they are well-meaning.
    • Bullies – at work or in personal relationships.
    • A horrible boss.
  • Managing emotions and communicating calming and rationally.
  • Understanding non-verbal communication and using it purposefully.
  • “Reading” social cues and responding appropriately.
  • Knowing and respecting personal space.

Contact Marilyn Fettner, LCPC, MCC, NCC
847-831-0079 or
Work Happy. Live Happy. Be Happy.